From the moment you sign your Franchise Agreement, you will have access to “Paciugo Turnkey,” “System Standards” and “Store Manager,” our online support network that will guide you through every phase of opening a new Paciugo Gelato Caffè. We will provide you with the initial training to teach you how to create our wonderful products, serve your guests and manage your location.
The Paciugo real estate team will work with you to help find a suitable location. We will support you in site selection, lease negotiation and in all aspects of the development process. Ultimately, you will be responsible for finding and acquiring your location, but we will be there to help every step of the way.
Our designated architects will help you with layouts, design and everything that’s required to turn your space into an efficient and beautiful Paciugo Gelato Caffè.
Our operations and marketing team will guide you through the opening process, equipping you with the tools to market to the local community and get ready for your Grand Opening. Plus, one of our experienced operators will be on-site with you to help make sure this important and exciting event is a terrific success.
And that’s just the beginning! We’re committed to providing you with the ongoing coaching and support you’ll need to run great operations, delight your guests, and build your business.
Our Operations team visits franchisees on a regular basis to help you calibrate what’s working well and where opportunities might exist to improve performance. Our marketing team runs a terrific National Marketing Calendar featuring exciting seasonal promotions and gives you access to our “Brand Portal” which is designed to help you create pre-approved local store marketing materials. And of course you have complete access to our experienced leadership team who can work with you to explore any opportunity; resolve any issue!
In addition we provide regular communication highlighting sales performance across the system, promotions, learning opportunities and updates to our system standards and tools. Our National Conference will provide you with an opportunity to hear about our plans for the Brand, meet your fellow franchisees, and share best practices.